We proudly serve the Greater Charlotte, North Carolina area!

Every project is different, but here's how our pricing works:Organizers: $75/hr per organizerDedicated unpackers: $35/hrShopping & sourcing: $35/hrConsultations: $150 (home), $250 (move), $150 (unpack-only)4-hour minimum per projectSaturdays: +$5/hr per organizerSupplies and products are billed separatelySee our Pricing page for packages and full details.

Of course! Please let us know your budget for the project (for both services and products) and we can discuss how to best meet your goals within your allotted price range.

As long as you feel comfortable with our team in your home while you’re out, feel free to continue your day as you normally would. We do ask that you are available via phone should we need to contact you during the project while you’re out.

At the end of each project, our Sprinter van, Zoe, hauls away your donations, recycling, and trash. This is included for up to 30 minutes (about one van load). Food waste and liquids stay behind for your regular trash pickup.If your items are not in a condition to be donated, we will take them to your trash cans. We can also arrange for a larger trash pick up if needed. Please note that if a fee is required by the third party company, you will be responsible for their fee.If your items are in good condition, we will help you donate them - either we will haul them to Goodwill or the donation location of your choice, or we can help arrange a donation pick up for larger items.

Yes! We work throughout the Charlotte metro, and we're happy to travel farther for projects.Within the Charlotte metro: no travel feesOutside the Charlotte metro: drive time is $45/hour per organizer, plus gas reimbursementOvernight projects: lodging is provided by the clientMeals on overnight projects: $35/day per organizerNo distance limit: we'll go wherever you need us, and we'll fly in for projects when airfare is covered

Yes! Our full-day packages are 6-hour days:The Essential Steppe: 2 organizers, $900The Signature Steppe: 4 organizers, $1,800The Ultimate Steppe: 6 organizers, $2,700We'll recommend the best fit after your consultation. See all packages on our Pricing page.

Here's how billing works:Invoices are sent by email when your project is completeYou'll receive two invoices: one for services and one for productsPay securely online using the link in your invoice email. We accept all forms of online payment, with no processing feesWe kindly ask that invoices be paid within 7 days (the sooner, the better!)Moves and unpacks: a deposit of $2,500 to $3,500 is required to secure your dates. The amount depends on the size, scale, and scope of your project, and whether we're working in both your current and new home or unpacking only. Your deposit is applied to your final services invoice.

We work with homes at Levels 1 and 2 of the Clutter-Hoarding Scale: homes where clutter has built up and spaces are hard to use, but the home is still safe and sanitary. For Levels 3 through 5, which can involve health or safety concerns, we refer clients to specialized professionals trained for that work. Not sure where your home falls? Call us at 980-272-1526. We'll talk it through with no judgment.